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0085258080076
sales@switech-hk.net
603E, 6/F, Hang Pont Commercial Building, 31 Tonkin Street, Cheung Sha Wan, Kowloon, HongKong
Operation Guide

Check the reset issue

For more Hikvision Production and Service,please enter the website:http://www.switech-hk.net/.

Step 1 Please download the special firmware for checking the reset issue and then upgrade the camera by this firmware.

 

Step 2 Run cmd in windows.

 

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Step 3  Type in telnet+space+IP of camera and then press enter.

 

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Step 4 Input the admin (root) and password (12345) and then press enter.

 

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Step 5 If we login it successful, the windows will as followed snapshot shown.

 

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Step 6 Type in ls -l /home/ in windows, and then press enter.

 

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Step 7 Right click the dialog and then click Edit>Select all.

 

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Step 8 Press “Control+C” in keyboard to copy the information.

 

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Step 9 Paste the information to the text file, save it and then send it to us.

We will analysis the problem for you.

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